Handy2Home privacy policy

Handy2Home is committed to protecting your privacy. This Privacy Policy describes our on Personal Data we process through your individual use.

What Personal Data Do We Collect
In order to provide our services to you, we will ask you to provide necessary Personal Data that is required to provide those services. If you do not provide your Personal Data, we may not be able to provide you with our products or services.

  Information You Voluntarily Provide Us
* Profile Data : When you register an account with us, we may collect your name and contact details, such as your email address, phone number, user name, and login credentials. During your interaction with our Products, we may further collect your profile picture, country code.
* Feedback: When using feedback and suggestion features in our Products, we will collect your email address, mobile phone number and your feedback content to address your problems and solve device failures on a timely basis.

Information We Collect Automatically
* Location Information: We may collect information about your real-time precise or non-precise geo-location when you use our specific Products or Services, such as  Smart Robot Vacuum Cleaner & Mop.
Purposes and legal basis for processing Personal Data 
The purpose for which we may process information about you are as follows:
* Provide You Services: We process your account and profile data, location information, and Smart Device related information to provide you with our Products and Services that you have requested or purchased. This information is necessary as part of our ongoing efforts to detect and deter unauthorised or fraudulent use of, or abuse of, the service.The legal basis for this processing is to perform our contract with you according to our Terms of Use. 
* Improve Our Services: We process your location information for the functions and safety of our Products, to develop and improve our Products and Services, to analyse the efficiency of our operations, and to prevent and trace fraudulent or inappropriate usage. The legal basis for this processing is to perform our contract with you according to our Terms of Use. 

Who do we share Personal Data with?
* To our third-party service providers who perform certain business-related functions for us, such as website hosting, data analysis, payment and credit card processing, infrastructure provision, IT services, customer support service, e-mail delivery services, and other similar services to enable them to provide services to us.
* To our customers and other business partners who provide you, directly or indirectly, with your Smart Devices, and/or networks and systems through which you access and use our Sites and Services.

Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes we will notify you by email (send to the e-mail address specified in your account) or by means of a notice in the mobile applications prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
 
Security
We use commercially reasonable physical, administrative, and technical safeguards to preserve the integrity and security of your Personal Data. Handy2Home provides various security strategies to effectively ensure data security of user and device.